Training and Implementing CareTracker

Our training and implementation services go much further than showing up for a few days at your door. Our unique implementation process ensures that you graduate as a successful CareTracker user.

CareTracker customers choose their CareTracker goals, and then we follow up for several months to ensure they are met. Each customer is assigned an implementation consultant from our in-house training team. The consultant has incentives that ensure that our customers reach their stated goals.

Over the course of several months, we help make every customer a successful CareTracker user:

Pre-training: Several calls and meetings over the internet help us configure and customize each CareTracker system for our customers prior to training. That way, when the assigned consultant shows up onsite he or she can focus on the most important thing: training.

Onsite Training: An implementation consultant spends two days onsite with every customer. A structured and organized training schedule is provided in advance to help the organization's project leader plan and schedule appropriately.

Post-Training Follow-up: We work closely with our customers to help them reach their goals with CareTracker. Scheduled surveys and checkpoints take place throughout the first 120 days after training to ensure the organization is on track to accomplish their goals.